Terms of Service

Last updated: October 20, 2026

Welcome to Wrenford & Rose.

These Terms of Service govern your use of wrenfordrose.com and any purchases made through our website.

By accessing or using our website, you agree to these Terms of Service and our applicable store policies.

Please read these terms carefully before using our website or placing an order.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or jurisdiction of residence, or that you have permission from a parent or legal guardian.

You agree not to use our website or products for any unlawful, fraudulent, or unauthorized purpose.

You must not violate any applicable laws or regulations when using our services.

Product Information

At Wrenford & Rose, we make every effort to provide accurate product descriptions, photographs, colors, sizes, and other relevant details.

However, product colors and appearances may vary slightly depending on your device, screen settings, and lighting conditions.

We encourage customers to review product descriptions and size guides carefully before placing an order.

Product availability, descriptions, and pricing may change without prior notice.

We reserve the right to correct any inaccuracies or errors on our website.

Pricing and Currency

All prices displayed on wrenfordrose.com are listed in United States Dollars (USD) unless otherwise indicated.

Prices may change from time to time without prior notice.

Applicable sales taxes and any shipping charges will be displayed during checkout where required.

We reserve the right to correct pricing errors, inaccurate product information, or availability issues.

If an order is affected by an incorrect price or product listing, we may contact you to resolve the issue or cancel the order and issue a refund.

Orders and Order Confirmation

When placing an order, you agree to provide accurate, complete, and up-to-date information.

After successfully submitting an order, you will receive an order confirmation email.

Please note that an order confirmation does not necessarily mean your order has been accepted or shipped.

Orders may be subject to payment verification, inventory availability, address verification, and fraud prevention checks.

If we are unable to fulfill your order, we will contact you and arrange an appropriate resolution, including a refund where applicable.

Refusal or Cancellation of Orders

We reserve the right to refuse, limit, or cancel orders where reasonably necessary.

This may include situations involving:

1. Incorrect or incomplete customer information

2. Payment authorization issues

3. Suspected fraudulent activity

4. Product availability or inventory issues

5. Pricing or product listing errors

6. Unusual or unauthorized ordering activity

If we cancel an order after payment has been collected, a refund will be issued to the original payment method.

Shipping and Delivery

We offer free standard shipping on eligible orders within the United States, unless otherwise stated at checkout.

Orders generally require 1 to 3 business days for processing.

Once shipped, delivery typically takes 3 to 7 business days.

These timeframes are estimates and may vary due to carrier delays, customs procedures, holidays, or other circumstances beyond our control.

Some products may be shipped directly from our international suppliers, including suppliers located in China.

For complete information, please review our Shipping Policy.

Returns and Refunds

We offer a 30-Day Money-Back Guarantee on eligible purchases.

Customers may request a return within 30 days of receiving their order, subject to the conditions outlined in our Returns & Refund Policy.

For returns related to personal preference, incorrect sizing, or a change of mind, customers are responsible for applicable return shipping costs.

Some approved returns may need to be shipped to an international return facility, including locations in China.

All returns must be authorized before items are shipped back.

For complete details about return eligibility, refunds, exchanges, and return shipping, please review our Returns & Refund Policy.

Nothing in these Terms of Service limits any rights or remedies available to consumers under applicable law.

Payment Methods

We accept the secure payment methods displayed at checkout.

Available payment options may include major credit cards, digital wallets, and other supported payment services.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payments are processed through third-party payment providers using appropriate security measures.

Wrenford & Rose does not directly store complete payment card details on its own systems.

Customer Accounts and Information

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

You agree to provide accurate and current account, billing, and shipping information.

You are responsible for activity occurring through your account to the extent permitted by applicable law.

If you believe your account has been accessed without authorization, please contact us as soon as possible.

Intellectual Property and Website Content

The content available on wrenfordrose.com, including text, graphics, logos, product descriptions, images, designs, and website layout, is owned by or licensed to Wrenford & Rose or its respective content providers.

This content is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, republish, or commercially use website content without prior written authorization from the relevant rights holder.

Prohibited Uses

You agree not to use our website:

1. For illegal, fraudulent, or unauthorized activities

2. To violate applicable laws or regulations

3. To infringe upon intellectual property rights

4. To transmit viruses, malware, or other harmful code

5. To collect or misuse another person's personal information

6. To interfere with website functionality or security

7. To provide false, misleading, or fraudulent information

8. To attempt unauthorized access to our systems or services

We reserve the right to restrict access to our website when necessary to protect our business, customers, and services, subject to applicable law.

Third-Party Tools and Links

Our website may contain links to third-party websites or provide access to external services.

These may include payment providers, delivery tracking services, and other tools designed to improve your shopping experience.

Third-party websites and services operate under their own terms and privacy policies.

We are not responsible for the content, security, or practices of independently operated third-party websites, except where applicable law provides otherwise.

We recommend reviewing their policies before using their services.

Privacy and Personal Information

Your privacy is important to us.

Personal information collected through our website is handled in accordance with our Privacy Policy.

This includes information used to process orders, arrange deliveries, provide customer support, and improve our services.

Please review our Privacy Policy for more information about how personal information is collected, used, and shared.

Disclaimer of Warranties

We make reasonable efforts to maintain accurate information and reliable website functionality.

However, we cannot guarantee that our website will always be uninterrupted, error-free, or available at all times.

To the extent permitted by applicable law, website content and services are provided without warranties beyond those expressly stated or legally required.

Nothing in this section excludes any warranties or consumer protections that cannot legally be excluded.

Limitation of Liability

To the maximum extent permitted by applicable law, Wrenford & Rose will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.

This limitation does not apply where liability cannot legally be excluded or limited.

Nothing in these Terms of Service limits your rights under applicable consumer protection laws or excludes liability where doing so would be unlawful.

Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Wrenford & Rose harmless from third-party claims, damages, or reasonable expenses arising from your unlawful use of our website or material breach of these Terms of Service.

This provision does not limit any non-waivable consumer rights or remedies available under applicable law.

Severability

If any provision of these Terms of Service is determined to be invalid or unenforceable under applicable law, the remaining provisions will continue to apply to the extent legally permitted.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our operations, website features, or applicable legal requirements.

Any updated terms will be published on this page with a revised last updated date.

Updated terms generally apply to future website use and purchases. Changes will not retroactively alter the terms of completed purchases where prohibited by applicable law.

We encourage customers to review these Terms of Service periodically.

Contact Us

If you have any questions about these Terms of Service, your order, or our store policies, please contact us.

Wrenford & Rose

Email: info@wrenfordrose.com

Website: wrenfordrose.com

We appreciate your trust in Wrenford & Rose and look forward to providing you with a pleasant shopping experience.